Call Centre Agent - Wellness And Beauty Industry Jobs Opening in VLCC Group at Gurgaon-Others, Gurgaon
Job Description
Job Title: Call Centre Agent - Wellness and Beauty Industry
Location: Gurugram Udyog Vihar
Phase 5
Job Type: Full-time
Reports to: Call Centre TL/Call Centre Manager
Job Overview
We are seeking a passionate and customer focused Call Centre Agent to join our team in the wellness and beauty industry. You will be responsible for answering customer inquiries, providing expert advice on skincare, beauty products, and wellness solutions, and ensuring a positive experience for our clients.
Key Responsibilities:-
1. Respond to inbound and outbound calls related to health, wellness, and beauty products, services, and supplements.
2. Assist with booking appointments at clinics and provide information about services based on customer needs and address and resolve issues & queries regarding bookings, clinic locations, and service concerns.
3. Educate customers on new product launches, promotions, upcoming offers and wellness discounts.
4. Maintain accurate records of customer interactions, preferences, and feedback.
5. Ensure customer satisfaction by providing timely and professional solutions.
6. Collaborate with teams (e.g., Sales, Marketing, Operations, Quality & Trainings) to meet customer needs and improve services.
Qualifications
· High school diploma or equivalent; college degree in any stream. (Preferred BSC. - Beauty, wellness, or a related field preferred.
· Previous experience in a customer service or any call centre role would work. (Preferably in the beauty or wellness industry).
· Strong verbal communication skills with a warm, engaging, and professional tone.
· Knowledge of skincare, beauty products, or wellness supplements is highly desirable.
· Ability to empathize with customers and offer tailored solutions to their needs.
· Excellent problem-solving and conflict resolution abilities.
· Comfortable using customer service software and basic computer applications.
Soft Skills & Abilities
These skills are required foster trust and strong client relationships.
Benefits
- Competitive salary and performance - based incentives.
- Health, wellness, and beauty product discounts.
- On the job Training on the latest beauty and wellness trends.
- Opportunities for career growth and development.
- Salary - 25000/- to 35000/- + Incentives
If you have a passion for beauty, wellness, and customer service, apply today to join our team and help others feel their best!
More information about this Call Centre Agent - Wellness and Beauty Industry Job
Please go through the below FAQs to get all answers related to the given Call Centre Agent - Wellness and Beauty Industry job
- What are the job requirements to apply for this Call Centre Agent - Wellness and Beauty Industry job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Call Centre Agent - Wellness and Beauty Industry
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BSc, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Call Centre Agent - Wellness and Beauty Industry is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Call Centre Agent - Wellness and Beauty Industry position?
- Ans: There are immediate 1 job openings for Call Centre Agent - Wellness and Beauty Industry in our Organisation.
Job Particulars
About Company
Gurgaon 
0 to 2 Years 
Salary not disclosed 
BA(Hindi, Gender Studies, History of Art, Public Administration, Women's Studies), 12th Pass (HSE)
Delhi, Gurgaon
Freshers
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B.Arch, B.Pharm, BCA, 12th Pass (HSE)
Gurgaon
Freshers
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Diploma, BA, 12th Pass (HSE)
Gurgaon
Freshers
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Diploma, BA, 12th Pass (HSE)
Gurgaon
1 to 2 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Gurgaon, Mumbai, Chennai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Gurgaon
1 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BA
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
B.Com, BA
Gurgaon
Freshers
Salary not disclosed
Any Graduate
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon, Bangalore
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon, Noida
Freshers
Salary not disclosed
B.Com, BA
Delhi, Gurgaon, Mumbai
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 12th Pass (HSE) 
