Call Centre Executive Jobs in Kochi - CloudMe Software Soluton
Call Centre Executive
CloudMe Software Soluton
Expired
Posted: 09 Jun 18
Job Description
Job Description
- The Customer Service Agent is responsible for ensuring that the company’s customers who initiate contact with the customer care call center receive a satisfactory level of service with their requests, questions and concerns.
- This includes processing service requests and account updates, resolving or escalating complaints, and providing information regarding CloudMe Softwares.
- Answers incoming calls in call center environment; communicates directly and builds strong business relationships with customers, as well as internal and external service providers.·
- Provides timely and accurate customer service support such as processing service requests and account updates, resolving or escalating complaints, and providing information regarding CloudMe products.
- English and Hindi Language is Mandatory
Job Particulars
Role bpo telecaller
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id432617
Job Category Diploma , BPO , Analyst / Analytics , Logistics / Transportation
Locality Address
State Kerala
Country India
About Company
We are specialized in Implementing ERP system in Retail and Wholesale Domain like Restaurant, Supermarket, Department store, Footwear shop, Auto mobile spare parts, Electrical showroom, Stationery, Gift shop, Coffee shops etc & service industries like Gym, Travels, Typing centres, Billiards centre etc. We are dedicated to building a long-term relationship with each customer – a partnership founded on commitment to quality and trust. We believe in providing innovative, competitive and top-quality services to our customers. Our first responsibility is to meet our customers requirements, to implement system on time and within budget.
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