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Chat support Executive Jobs in Bangalore - VNK Consulting Services

Chat support Executive
VNK Consulting Services
VNK Consulting Services
Last Date 20 Aug 2017

VNK Consulting Services - Job Details

Date of posting: 21 Jun 17

Requirements: 

  • Graduate/Undergraduate
  • Excellent Communication Skills
  • Location: JP Nagar, Bangalore
Customer Support Executive (Chat Support): 0.6-2 Yrs
  • Salary: up to 20 K CTC/Month
Specific Duties/Responsibilities
  • Manage C-Care and handle inbound Calls, and respond to customer through CHAT, concerning various customer queries/issues. 
  • To be hands on in each of these tasks.
  • Following up on customer queries posted on social networking sites such as Facebook/Twitter/Google+ etc.
  • Make sure chat is professionally answered to provide information about products and services.
  • Regular call/chat monitoring to enhance the quality by providing regular feedback to the agents and work towards improvising the company’s customer support department.
  • See to that right/accurate content is published on the site
  • Coordinate with various vendors & manage and monitor the workings of the Department. 
  • Oversee overall tasks of operations.
Skills/Experience Requirements
  • Be hands on chat process and calls.
  • Fluent in Hindi & English
  • Ability to work in a fast-paced, start-up environment. 
  • Excellent oral and written communication skills as well as good in typing speed. 
  • Min 35 words per minute
  • Listening and understanding skills
  • Need to be professional and courteous.
  • Self-motivated, willing to learn and quick adaptation to new processes within fewer time frames
  • Entrepreneurial mind set and fair knowledge about education industry is a big plus.

Hiring Process : Face to Face Interview

About VNK Consulting Services

We ‘VNK’ is an executive search firm and IT Services company of your choice. We partner in your growth by helping you find the most suitable talent/resource for your organization. In today’s competitive market, the significance of ‘quality’ Manpower has increased manifold. It has become the major key factor for companies to success in the long-run. Thus we intend to provide the right resource for you.

OUR GOAL IS TO MATCH THE SATISFACTION LEVELS.

OUR UNIQUENESS!

Our dedicated team comprises of people having the background of the sector for which we recruit! This helps us in understanding the resource requirement, the associated cultural and psychological mindset required for the open position in a better way.

For us both the Client and Candidate both the parties play the central role. On one hand we help our clients in finding the most suitable future employee and on the other hand we help an individual build up a successful career. We aim at matching candidates and career opportunities most compatible to each other keeping in mind personal preferences. We do not pressurize candidates in joining against his will as statistics shows that the chances of ‘flying out’ is higher for this candidates resulting in attrition.

 Our prime focus being fulfillment of talent requirement and not just earning revenue. We do not process a resume, if we find the candidate not befitting the criterion. This results in higher chances of successful selection and thus shortening the recruitment cycle time.

We strictly follow and maintain high level of ethical standard. We do not practice ‘poaching’ and   ensure confidentiality of business dealings and information.

Our teams carries out a lot of Research on the Client and also on the candidate .In that way we endorse our client to the potential resource, consequently  increasing the scope of these highly talented people being interested for employment in future.

On the other hand our thorough analysis of the candidate’s profile helps us to serve our client in a better way by providing the most suitable resource. We believe in delivering   quality resumes and candidates rather than sending huge  quantity of resumes for niche profiles.

We move beyond the traditional method of sourcing profiles from job portals. Along with portals we reach across India thorough referencing, social media and networking resulting  as a result, we have created our own database of niche profiles. 

We are a process based – and always keeping our client in the loop through continuous communication.              

We are into -

-          We work on permanent staffing for freshers, mid level and senior level positions and also on niche profiles.

-          Currently we work for IT, Banking & Finance, BPO, E-Learning and Manufacturing Sector

-          We also  carry out Mass recruitment activity for our client.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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VNK Consulting Services recruiting Chat support Executive Experienced(0.6 to 3 Years) candidates in Bangalore. The VNK Consulting Services vacancies for Chat support Executive is filled through Face to Face Interview etc.
VNK Consulting Services jobs for Experienced(0.6 to 3 Years) candidates are very common in nature as the company recruits a lot of Experienced(0.6 to 3 Years) candidates every year based on the skills -Data Entry, E-mail Marketing. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0.6 to 3 Years) candidates applying for Chat support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to VNK Consulting Services recruitment, Experienced(0.6 to 3 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of VNK Consulting Services and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of VNK Consulting Services and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.