Client Advisor Jobs Opening in WEBPULSE SOLUTION PVT. LTD. at Kirti Nagar, Delhi
Job Description
About the job
A Client Advisor acts as the primary point of contact and trusted partner for clients, providing personalized guidance and solutions. This role is focused on building strong client relationships, delivering exceptional service, and driving business growth through a deep understanding of client needs and proactive engagement.
Key responsibilities:
1. Build and maintain long-lasting client relationships through regular, proactive communication and outstanding personalized service.
2. Assess, identify, and understand each client's needs, providing tailored advice, solutions, and product recommendations.
3. Serve as the main point of contact for client queries, offering professional assistance and timely resolution of issues.
4. Promote and cross-sell company products and services aligned with client requirements and organizational goals.
5. Maintain up-to-date knowledge on products, services, and relevant market trends to offer informed recommendations.
6. Collect, document, and update meaningful client information using company CRM systems and track client interactions.
7. Collaborate with internal teams (sales, support, product) to deliver seamless service and address client needs effectively.
8. Analyze client data and feedback to identify opportunities for service improvement and business growth.
9. Stay informed on compliance and risk management requirements, ensuring clients receive appropriate and compliant advice.
10. Meet and exceed sales targets and client satisfaction metrics established by the organization.
Performance metrics:
1. Client retention and satisfaction rates.
2. Achievement of individual and team sales goals.
3. Quality and accuracy of client documentation and data management.
4. Speed and effectiveness in resolving client concerns.
5. Contribution to business development and revenue growth.
More information about this Client Advisor Job
Please go through the below FAQs to get all answers related to the given Client Advisor job
A Client Advisor acts as the primary point of contact and trusted partner for clients, providing personalized guidance and solutions. This role is focused on building strong client relationships, delivering exceptional service, and driving business growth through a deep understanding of client needs and proactive engagement.
Key responsibilities:
1. Build and maintain long-lasting client relationships through regular, proactive communication and outstanding personalized service.
2. Assess, identify, and understand each client's needs, providing tailored advice, solutions, and product recommendations.
3. Serve as the main point of contact for client queries, offering professional assistance and timely resolution of issues.
4. Promote and cross-sell company products and services aligned with client requirements and organizational goals.
5. Maintain up-to-date knowledge on products, services, and relevant market trends to offer informed recommendations.
6. Collect, document, and update meaningful client information using company CRM systems and track client interactions.
7. Collaborate with internal teams (sales, support, product) to deliver seamless service and address client needs effectively.
8. Analyze client data and feedback to identify opportunities for service improvement and business growth.
9. Stay informed on compliance and risk management requirements, ensuring clients receive appropriate and compliant advice.
10. Meet and exceed sales targets and client satisfaction metrics established by the organization.
Performance metrics:
1. Client retention and satisfaction rates.
2. Achievement of individual and team sales goals.
3. Quality and accuracy of client documentation and data management.
4. Speed and effectiveness in resolving client concerns.
5. Contribution to business development and revenue growth.
More information about this Client Advisor Job
Please go through the below FAQs to get all answers related to the given Client Advisor job
- What are the job requirements to apply for this Client Advisor job position?
- Ans: A candidate must have a minimum of fresher as an Client Advisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BBS, BMS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Client Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Client Advisor position?
- Ans: There are immediate 1 job openings for Client Advisor in our Organisation.
Job Particulars
Role counsellor
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2729938
Job Category Teaching , BSc/BCA/BBM
Locality Address Kirti Nagar
State Delhi
Country India
About Company
WEBPULSE SOLUTION PVT. LTD.
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