Client Relations / Verification Associate Jobs in Gurgaon - Absolute People Screen Pvt Ltd
Client Relations / Verification Associate
Absolute People Screen Pvt Ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, Vocational Training, Any Post Graduate, Any Graduate 
Expired
Posted: 08 May 18
Job Description
Looking for Client Relations / Verification Associate
Client Relations Associate
Key Responsibilities
- Receiving employment screening cases from clients.
- Acknowledging case receipt to clients.
- Assigning cases to verifications team.
- Communicating first & second level insufficiencies to clients.
- Clearing insufficiencies and client follow up.
- Applicant Chasing.
- Invoice Delivery and Payment Follow up.
- Weekly Client Calls.
- Delivery of Client Progress Sheets.
- Addressing client queries via phone and email.
- CSAT Surveys.
- There are some very straight forward expectations from this role:
- This is a client facing role and hence the person should be able to think out of the box, should be creative in delivering a solution to the client, should be able to see a potential problem brewing and identify a solution to fix it and should have an eye for detail.
- The individual should represent “Absolute” positively in front of all clients and should be the ambassador of the company to the client. Total & utmost professionalism over phone & email is a must requirement.
- Timely Delivery of all tasks to the client is a must requirement. The client relations role may require the individual to stretch beyond their normal working hours to deliver items to the client.
- 100% attendance and punctuality is a mandatory expectation for this role.
- Excellent communication and inter personnel skills.
Profile:
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresherworld’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 12K per month + performance incentives.
- Travel Allowance
Verification Associate
Key Responsibilities
- To attain verifications via phone / email / fax / post according to the predefined quality standards, service level and productivity targets on assigned cases.
- Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
- Analyzing verifications received and quality check as per internal parameter.
- Updating internal MIS by the minute on all checks / cases.
- Achieving a low turnaround time for completing checks across all categories.
- Creating and maintaining healthy relationships with verification source contacts
- Drafting screening reports and send the same to the client relations team for issuance to the client.
Profile:
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresherworld’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 12K per month + performance incentives.
- Travel Allowance
- Reports Quality Check Associate
- Qualifier Only candidates with excellent English writing skills will be considered.
Job Particulars
Role others
Education Certificate Course (ITI), Diploma, Vocational Training, Any Post Graduate, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id418662
Job Category Diploma
Locality Address
State Haryana
Country India
About Company
Absolute People Screen delivers regional background checks, drug testing, and employment verification services across Asia, Middle East, Africa and Levant to help companies hire the right candidates, so they can grow successfully and efficiently no matter their size or industry.
We empower employers across various industry verticals with information and data to successfully run an employment screening program. We pride ourselves on understanding & delivering the complexity of carrying out background checks across diverse regions & strive to provide solutions that help our clients make smart, wise and safe hiring decisions.
Absolute People Screen is headquartered in Gurgaon, India with another office at Ras Al-Khaimah, UAE.
We empower employers across various industry verticals with information and data to successfully run an employment screening program. We pride ourselves on understanding & delivering the complexity of carrying out background checks across diverse regions & strive to provide solutions that help our clients make smart, wise and safe hiring decisions.
Absolute People Screen is headquartered in Gurgaon, India with another office at Ras Al-Khaimah, UAE.
Jobs By Location
Gurgaon
Delhi
Pune
Noida
Chennai
Mumbai
Bangalore
Ahmedabad
Hyderabad
Kolkata
Others also searched for
Job & career videos Subscribe
