Client Relationship Executive Jobs Opening in Ocasa at Bhubaneswar-Others, Bhubaneswar

The Candidate Must Have MBA Qualification.

Male Candidate will be preferable.

They must have smart & pleasing personality.

The candidate should have good communication & interpersonal Skills.

Immediate Joinees will be preferable.

Job Role

* Focuses on building and maintaining positive relationships with patients, ensuring their satisfaction, and addressing their concerns to foster loyalty and positive word-of-mouth referrals.

* They act as a point of contact for patient issues, such as appointment delays or procedure inquiries, and strive to create a smooth and positive experience for patients.

Interested candidates can send their resume to us

Key Responsibilities:

Client Relationship Management:

• Develop and maintain strong, lasting relationships with existing clients, acting as their primary point of contact within the company.

• Understand client needs, business objectives, and challenges, and provide tailored solutions to address them.

• Act as an advocate for clients within the company, ensuring their needs and expectations are communicated effectively to internal teams.

• Conduct regular follow-up calls and meetings to ensure that clients are satisfied with the services or products they receive and to address any issues or concerns.

• Resolve client issues promptly and effectively, escalating complex issues to senior management when necessary.

Client Retention and Satisfaction:

• Focus on customer retention by proactively managing accounts and ensuring that clients continue to receive value from the products or services offered.

• Regularly assess client satisfaction through surveys, feedback sessions, and direct communication to identify areas for improvement.

• Work with the operations and support teams to implement any improvements or solutions required to enhance the client experience.

• Provide clients with updates on new products, services, or offerings that may enhance their business, increasing engagement and long-term loyalty.

Business Development and Upselling:

• Identify new business opportunities within existing accounts by recognizing areas for upselling or cross-selling additional products or services.

• Work with the sales team to develop proposals and present new solutions to clients that align with their goals and objectives.

• Assist clients in understanding how the company’s offerings can help them grow their business, solve challenges, or streamline operations.

• Collaborate with the marketing and sales teams to develop strategies for expanding the company’s client base and increasing revenue.

Project Management and Coordination:

• Coordinate with internal teams such as sales, operations, and marketing to ensure that client projects and campaigns are delivered on time and meet the client’s expectations.

• Assist in setting clear expectations, timelines, and deliverables for projects, ensuring that both clients and internal teams are aligned.

• Track the progress of client projects, making sure that they are executed efficiently and address client requirements.

• Monitor key performance indicators (KPIs) and provide regular progress reports to clients and internal stakeholders.

Client Onboarding and Training:

• Lead the onboarding process for new clients, ensuring they have a seamless transition from sales to account management.

• Provide training and guidance to clients on how to best use the company’s products or services to achieve their objectives.

• Develop training materials and resources to help clients understand the full scope of offerings and ensure they are fully equipped to utilize them.

Reporting and Analysis:

• Maintain accurate and up-to-date records of all client interactions, communications, and account activity in the company’s CRM system.

• Analyze client data and feedback to identify trends, challenges, and opportunities for improvement.

• Provide regular reports to management on client satisfaction, account status, and business growth.

• Use client insights to contribute to the development of future products, services, or solutions that align with client needs.

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1. What are the job requirements to apply for this Client Relationship Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Client Relationship Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: MBA/PGDM
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Client Relationship Executive is a Full Time in Bhubaneswar.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Client Relationship Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Client Relationship Executive position?
   
   • Ans: There are immediate 1 job openings for Client Relationship Executive in our Organisation.