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Client Service Executive Jobs in Bangalore - Ossisto Technologies Pvt. Ltd.

Client Service Executive
Ossisto Technologies Pvt. Ltd.
2016 - 2018
15000 - 25000 Per Month
Ossisto Technologies Pvt. Ltd.
Last Date 01 Jul 2018

Ossisto Technologies Pvt. Ltd. - Job Details

Date of posting: 02 May 18

  • Working in our fast paced client servicing team you will be responsible for managing all manner of client queries and issues. 
  • Working closely with our Client Service, Quality Assurance teams you’ll ensure our clients get the best experience.
  • Client service executives must respond promptly to client inquiries in a courteous and professional manner, and they also conduct presentations for management as requested. 
  • Additionally, these executives help develop support and sales strategies, identify efficiency issues, and make sure case management workflows are resolved promptly. 
  • They also review contracts to ensure they meet client expectations and help ensure client issues are resolved promptly. 
  • Client service executives must prioritize client cases and escalate issues as needed to other departments, as well as work with support teams to increase customer satisfaction and brand recognition. 
  • In all tasks, these executives must follow company procedures to respect client privacy.
  • This role requires Excellent Communication Skills (English), Excellent Task Comprehension & Prioritization and Problem Solving Skills.
  • Regular client communication through telephone and emails

  • Understand the clients, their requirements and develop a close business relationship
  • Act as SPOC for clients
  • Organizing, scheduling and liaising with our QA teams to deliver the top notch service to clients
  • Timely responses and resolutions of client quires and requests to agreed SLAs
  • Generating revenue and working to KPIs
  • To work closely within the team and outside the team to complete the client tasks, quires
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

About Ossisto Technologies Pvt. Ltd.

Ossisto is a startup aimed at providing topnotch virtual assistance to international clients. We provide personal and business support services to our clients. A dynamic work place for the candidates who would love to learn while earning.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Ossisto Technologies Pvt. Ltd. recruiting Client Service Executive fresher’s in Bangalore. The Ossisto Technologies Pvt. Ltd. vacancies for Client Service Executive is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
Ossisto Technologies Pvt. Ltd. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, MA, BSc, BCA, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Client Service Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Ossisto Technologies Pvt. Ltd. recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Ossisto Technologies Pvt. Ltd. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Ossisto Technologies Pvt. Ltd. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.