CLIENT SERVICE EXECUTIVE Jobs in Gurgaon - Prologic First India Pvt. Ltd.
CLIENT SERVICE EXECUTIVE
Prologic First India Pvt. Ltd.
Expired
Posted: 14 Jun 17
Job Description
- Customer order fulfillment including implementation, software installation, application configuration and user training
- Software Implementation by visiting the client site and complete the project in agreed time.
- Post Implementation Support
- Diagnosis & Resolution of errors and issues reported by customers and recording the same in CRM
- Documentation of all activities as per department procedures
- They will work proactively and in response to ad-hoc support calls to ensure the application is running properly.
- Provide direct support for product release activities 'on-site' at customer locations
- Provide escalation support for short-term problem resolution activities
- Provide input for new features to the Client Service Manager for the product release roadmap
- Report bug/trouble area to a product specialist to take it higher in the team for immediate resolution.
Job Particulars
Education Certificate Course (ITI), Diploma, BA
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id314263
Job Category Diploma , Tech Support
Locality Address
State Haryana
Country India
About Company
Prologic First is engaged in the business of providing Information Technology solutions and services to hotels and similar businesses. Prologic First offers packaged software products, hosted Internet applications, mobile solutions, cloud-based solutions, related technical services and outsourced services to these vertical segments. Over time, Prologic First may add additional products and services.
In the line of business, Prologic First develops and maintains computer software.
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