Collection Associate

Kashti Finserv Pvt Ltd.

0 Years

18000 - 23500 Monthly

Apply Now Please Wait...

Posted: 01 Jul 26

Job Description

Collection Associate
Company: Kashti Finserv
Location: JP Nagar, Bengaluru
Language - Hindi, English (Hindi Mandatory)

About the Role

We are looking for a proactive and result-oriented Collection Associate to join our collections team. The role involves interacting with customers through outbound calls to ensure timely repayment of loans, resolving payment-related queries, and maintaining healthy customer relationships while achieving collection.

Key Responsibilities

Make outbound calls to customers for loan repayment follow-ups and overdue account recovery.
Educate customers about their outstanding dues and available repayment options.
Negotiate payment commitments and ensure timely collections.
Maintain accurate records of customer interactions and payment commitments in the system.
Handle customer concerns professionally and escalate complex cases when required.
Follow collection processes, compliance guidelines, and company policies.
Coordinate with internal teams to resolve customer issues related to repayments.

Requirements

Freshers - Graduate or PUC
Good communication and negotiation skills.
Ability to handle challenging conversations professionally.
Basic computer knowledge and familiarity with CRM systems.
Knowledge of loan recovery and collections processes is an added advantage.

Designation: Collection Associate
Department: Collections / Recovery Operations
Reporting To: Team Leader – Collections / Collections Manager
More information about this Collection Associate Job

Please go through the below FAQs to get all answers related to the given Collection Associate job

What are the job requirements to apply for this Collection Associate job position?
- Ans: A candidate must have a minimum of fresher as an Collection Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, 12th Pass (HSE), BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Collection Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Collection Associate position?
- Ans: There are immediate 1 job openings for Collection Associate in our Organisation.