Community Operations - Associate Jobs in Bangalore - Headout
Job Description
- Provide an exceptional experience to our customers across all touchpoints including calls, chats and emails
- Ensure all Headout reservations are executed seamlessly
- Ensure trust and safety of Headout as a platform through transaction risk management
- Work with our vendor partners to troubleshoot issues related to reservations and customer feedback
- Collect & analyze customer feedback to help improve processes and business functions across the company
- Represent us to the Headout community on various social platforms
- Collaborate with shift managers to help improve processes and outbound communication with our customers
- Collaborate with colleagues to improve internal reporting and track key performance metrics within the team
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id375169
Job Category BSc/BCA/BBM , Others
Locality Address
State Karnataka
Country India
About Company
Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time?
Jobs By Location
Bangalore
Delhi
Ahmedabad
Hyderabad
Gurgaon
Mumbai
Chennai
Kolkata
Pune
Noida
Others also searched for
Job & career videos Subscribe
