Credit Management Executive Jobs Opening in Collectius CMS India Pvt Ltd at Madhapur, Hyderabad
Credit Management executive
Job Description
Overview:
Join our dynamic team as a Credit Management executive and play a crucial role in revenue collection. This position requires hands-on, proactive individuals who are enthusiastic about making a difference in our ever-growing organisation. Reporting to the Credit Management Supervisor, you will contribute to achieving team targets and ensuring the efficient recovery of outstanding payments.
Responsibilities:
● Liaise directly with customers via telephone calls to negotiate outstanding payments.
● Initiate necessary recovery actions such as SMS, email, letters, skip tracing, and site visits.
● Conduct a minimum of 100 [SJ1] outgoing calls daily to negotiate repayment arrangements with customers.
● Contribute to achieving team targets set.
● Ensure daily follow-up and escalate all assigned cases to achieve the targets set.
● Track assigned accounts to establish contact with customers and negotiate payment deadlines and payment plans.
●
Responsible for the administration and compliance of the credit
recovery process.
● Participate in continuous process improvement initiatives.
● Liaise with Operations Support staff on urgent portfolio matters.
● Maintain a close relationship with other executives in the portfolio to enhance collection efforts.
● Generate activity reports and provide regular updates to the Team Leader.
Requirements:
●
Fluent in English, proficiency in another language (Mandarin, Malay, or
Tamil) will be an added advantage.
● Proficient in Microsoft Office.
● At least 1 year of relevant working experience, preferably in the Finance industry or collection agency.
● Experience from call centre operations.
●
Minimum high school diploma or equivalent.
● Strong communication, negotiation, and customer handling skills.
● Familiarity with collection strategies and creative negotiation approaches.
● Good computer skills are a must.
● Ability to achieve personal performance KPIs and contribute to team targets.
● Excellent teamwork and ability to work under pressure.
More information about this Credit Management executive Job
Please go through the below FAQs to get all answers related to the given Credit Management executive job
- What are the job requirements to apply for this Credit Management executive job position?
- Ans: A candidate must have a minimum of 1 year experience as an Credit Management executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 20000 Monthly. The Salary will depend on the interview. This Credit Management executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Credit Management executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Credit Management executive position?
- Ans: There are immediate 1 job openings for Credit Management executive in our Organisation.
Job Particulars
About Company
About Collectius
Collectius is one of South East Asia’s leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our over 8 million customers in becoming debt free.
Together with IFC (a member of the World Bank Group and minority shareholder in Collectius), Collectius is actively working on improving industry practices and promoting best resolution practices. As an example, Collectius has implemented a company policy that replaced the word 'debtor' – a term that has been traditionally perceived to be negative – with 'customer’.
Currently Collectius manages 7 billion USD outstanding debt from 100+ clients across banking and financial institutions. To support our hyper- growth ambitions we are looking for high-performers who want to grow the business with us!