CRM Executive Jobs in Navi Mumbai - Thyrocare Technology LTD
CRM Executive
Job Description
- Identifying prospective clients and helping them understand our services.
- Coordinating with service partners to provide timely and quality service.
- Handling client grievances and providing solutions for superior client satisfaction.
- Introducing clients to the latest offers and schemes of the organization.
- Analyzing and preparing reports for management review periodically.
Responsibilities and Duties
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Job Particulars
About Company
Thyrocare Technologies Limited is India's first fully automated diagnostic laboratory with a focus on providing quality at affordable costs to laboratories and hospitals.
With a Centralized Processing Laboratory in Mumbai, India for esoteric tests and Regional Processing laboratories in major metro cities in India and other parts of Asia,
we perform more than 200,000 clinical chemistry investigations on about 40,000 specimens every day.