CRM Helpdesk - Claim Processing Executive - Health Insurance Background Jobs Opening in Watch Your Health at Lower Parel, Mumbai
Job Description
Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background
Location: Mumbai
Job Type: Full-time
Experience: Minimum 2 years in the Health Insurance Industry
Qualification: Graduate
Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)
Job Description:
We are looking for a dedicated CRM Helpdesk - Claim Processing Executive with a background in health insurance to manage claims and provide customer support at a client location. The ideal candidate will be responsible for providing end-to-end assistance in health claim processes, handling customer interactions, and ensuring seamless claim facilitation.
Key Responsibilities:
Deploy CRM implants at client site for claim support
Handle customer queries related to policy coverage and claim processing
Guide users in submitting and tracking claims via the claims app
Act as a single point of contact (SPOC) for specific corporate clients
Collect, verify, and dispatch claim-related documents as per corporate protocols
Liaise with internal claim processing teams at ICICI Lombard for smooth handling of cashless and priority claims
Stay updated on health insurance regulations and maintain accuracy in information shared
Ensure confidentiality and compliance with data protection standards
Travel between branches twice a week to address customer queries
Requirements:
Strong communication skills in English (mandatory)
In-depth knowledge of health insurance claim processes
Customer-focused with a problem-solving mindset
Willingness to travel locally as per job needs
More information about this CRM Helpdesk - Claim Processing Executive - Health Insurance Background Job
Please go through the below FAQs to get all answers related to the given CRM Helpdesk - Claim Processing Executive - Health Insurance Background job
- What are the job requirements to apply for this CRM Helpdesk - Claim Processing Executive - Health Insurance Background job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an CRM Helpdesk - Claim Processing Executive - Health Insurance Background
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This CRM Helpdesk - Claim Processing Executive - Health Insurance Background is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the CRM Helpdesk - Claim Processing Executive - Health Insurance Background position?
- Ans: There are immediate 1 job openings for CRM Helpdesk - Claim Processing Executive - Health Insurance Background in our Organisation.
Job Particulars
About Company
Mumbai 
2 to 3+ Years 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA
Mumbai
2 to 3+ Years
Salary not disclosed
12th Pass (HSE) 
