CSA Job in Cogent E Services Pvt Ltd at Delhi, Faridabad, Gurgaon

CSA

Cogent E Services Pvt Ltd

0 Years

8500 - 17000 Monthly

Expired

Posted: 12 Feb 18

Job Description

Candidates should be above and minimum 12th pass.
Candidates should be comfortable with computer.
Candidates should be comfortable with 24*7 shifts, females will be given early morning or day.
Active listening and problem solving skills.
Making outbound calls or receive inbound calls of customers.
Appropriate knowledge of web browsers.
Sound uderstanding of MS office, knowledge of shortcut keys.
Must have a typing speed of 25wpm with 75% accuracy.
To remain as basic point of contact for customers with queries, complaint, feedback,request etc.
Good verbal and listening communication skills with that reflect a friendly,positive disposition and commitment to the customer.
Document the call to ensure all information is captured.
Meeting calling targets.
Provide quality customer service on every call.
Good analytical skills.
Ability to perform under a high pressure work environment.

Job Particulars

Role bpo telecaller

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id385586

Job Category Diploma , BPO

SkillsBPO

Locality Address

State Haryana, Uttar Pradesh, Delhi

Country India

About Company

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.

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