CSA Jobs in Delhi,Faridabad,Gurgaon - Cogent E Services Pvt Ltd
CSA
Cogent E Services Pvt Ltd
0 Years 
8500 - 17000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 12 Feb 18
Job Description
- Candidates should be above and minimum 12th pass.
- Candidates should be comfortable with computer.
- Candidates should be comfortable with 24*7 shifts, females will be given early morning or day.
- Active listening and problem solving skills.
- Making outbound calls or receive inbound calls of customers.
- Appropriate knowledge of web browsers.
- Sound uderstanding of MS office, knowledge of shortcut keys.
- Must have a typing speed of 25wpm with 75% accuracy.
- To remain as basic point of contact for customers with queries, complaint, feedback,request etc.
- Good verbal and listening communication skills with that reflect a friendly,positive disposition and commitment to the customer.
- Document the call to ensure all information is captured.
- Meeting calling targets.
- Provide quality customer service on every call.
- Good analytical skills.
- Ability to perform under a high pressure work environment.
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id385586
SkillsBPO
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.
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