Cusomer Service Representative Jobs Opening in Evonik India Private Limited at Maharashtra

Cusomer Service Representative
Job Description
Key Responsibilities :
Preparation of High Sea Sales shipments documents
Processing of Purchase order in SAP system
Generating purchase requisition in SAP for LAB & Export.
Generating Goods Receipt Note in SAP.
Managing credit/debit notes and processing of credit/debit memo requests.
Creation of credit/debit notes (SAP & GST E-Invoice) and sent to customers.
Placing a sample request to counterpart
Creation of sales orders in SAP.
Creation and processing of deliveries and sales invoices IN SAP.
Coordinate with customers, transporter, and warehouse for dispatch.
Uploading of invoices to customer portal for payments
Sending dispatch details to the customer
Preparation of Delivery Challan
Submit RFQ on Customer Portal
Uploading Import and HSS documents in SAP
Follow up with customers for payment and orders.
Maintain exchange rate data (RBI, SAP, Customs)
Maintaining pricing master data and managed product master data.
Sending Import documents and sample shipment documents to the logistic team for Custom Clearance
(Including purchase orders, invoices, packing lists, bills of lading, certificates of origin, and customs declarations.)
Preparation of IUPAC Declaration, End used certificated, FASSAI declaration for custom clearance
Coordinate with counterparts through email or call for shipping documents & shipment schedule
Scrutiny of draft Bills of Lading (BLs), Invoice, Packing list and Certificates of Origin (COOs).
Tracking of shipment in SAP and preparing/sharing reports of shipping schedule.
Handling sample shipment
Maintain Import, HSS and Local shipment & O/S payment in DSR