Customer Associate Jobs Opening in Qcentrio Pvt Ltd at Airoli, Ghansoli, Kopar Khairane, Navi Mumbai

Role: Customer Associate
Position: 200 open position
Shift: Night shift
Education: Any graduate or intermediate (10+2) is also preferable.
Job type: Permanent
Client: Top MNC
Experience: Fresher Preferred

• Responsible for answering customer support calls for general queries related to products.
• Provide quality customer service and support via telephone to ensure that customers’ issues & and complaints are resolved.
• Provide quality service to all clients.
• Provide quality customer assistance via telephone to bring resolution to escalated customer product and service issues.
• Should be trained and updated in industry-specific technology and in client’s processes, applications, utilities, and products.
• Maintain a high level of expertise, soft-skills, and telephone etiquette.
• Escalate appropriate issues to team leads.

1. What are the job requirements to apply for this Customer Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Associate position?
   
   • Ans: There are immediate 200 job openings for Customer Associate in our Organisation.