Customer Care Executive jobs - Chennai - Kreon Finnancial Services Limited - 0 to 3 years of experience - 07 December 2019
FEATURED JOBCustomer Care Executive
Kreon Finnancial Services Limited
Expired
Posted: 07 Dec 19
Job Description
And the Key Responsibilities are classified as below;
2. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure proper solution for each of the tickets with proper SLA’s
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
4. Follow up to ensure that appropriate actions were taken on customers requests
5. Refer unresolved customer grievances or special requests to designated departments for further investigation.
6. Compile reports on overall customer satisfaction
7. Familiar with CRM systems and practices will be a plus
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id780598
Job Category
Locality Address
State Tamil Nadu
Country India
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