Customer Care Executive jobs - Gurgaon - Aristotle Consultancy - 0 to 3 years of experience - 19 November 2019
Customer Care Executive
Job Description
Contact our customers who have put in requests on UrbanClap
Understand their needs and pick up on additional or missing details
Identify and overcome objections
Take the customer through the sales process
Obtain customer information
Ensure customers get enough number of quotations from providers
Follow up regularly to ensure lead conversion
Maintain customer/potential customer data base
Complete records of telephonic interactions, orders and account
Get ratings and reviews from the customer for providers