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Customer Care Executive Jobs in Bangalore - Tradejini Financial Services Pvt Ltd

Customer Care Executive
Tradejini Financial Services Pvt Ltd
Customer Care Executive Jobs in Bangalore - Tradejini Financial Services Pvt Ltd
Last Date 06 Nov 2018

Tradejini Financial Services Pvt Ltd - Job Details

Date of posting: 07 Sep 18

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

 

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Requirements

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Multilanguage

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Tradejini Financial Services Pvt Ltd

We (Tradejini Financial Services Pvt Ltd) are among the top 5 Discount Brokers in India. Incorporated in the year 2012, we have scaled up our operations from being a 5 member team to over 75 now. With a turnover of over 1000 crores a day reaching across over 1000 cities all over India and abroad.

We are members of NSE, BSE, MCX, MSEI and a Depository Participant with CDSL.

We provide services for trading in

  • Equity Spot,
  • Index, Equity, Currency  & Commodity Futures & Options,
  • Mutual funds,
  • Holding dematerialized Financial Instruments.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Tradejini Financial Services Pvt Ltd recruiting Customer Care Executive candidates nearby Bangalore.Tradejini Financial Services Pvt Ltd vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Tradejini Financial Services Pvt Ltd Company recruits a lot of candidates every year based on the skills English Speaking. The candidates with BA, BBA/BBM, BFA, Diploma, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Care Executive position in Tradejini Financial Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tradejini Financial Services Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Tradejini Financial Services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Tradejini Financial Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tradejini Financial Services Pvt Ltd and near your city and get a secured career.