Customer Care Executive Jobs in Chennai - DVP ENTERPRISES

Customer Care Executive

DVP ENTERPRISES

0 Years

12500 - 14500 Monthly

Expired

Posted: 06 Jan 18

Job Description

We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities

Answer incoming customer phone calls and take appropriate action for each call
Maintain customer satisfaction ratings based on explicit criteria set forth by the company
Attend mandatory training sessions to stay updated on product or company policy changes
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company computer platform to keep each customer record updated

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id373208

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

DVP ENTERPRISES Our enterprises hire candidates from different parts of India to work in many MNC's and also many private organisations.We provide training to the candidates in all the aspects of communicative English ,soft skills during training period.

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