Customer Care Executive Jobs in Gurgaon,Noida,Delhi - SOLID SOLUTIONS
Customer Care Executive
SOLID SOLUTIONS
Expired
Posted: 19 Nov 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1044136
Job Category Tech Support
Locality Address Anand Vihar , Azadpur , Chandni Chowk , Daryaganj , East of Kailash
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
SOLID SOLUTIONS
Jobs By Location
Delhi
Gurgaon
Noida
Bangalore
Ahmedabad
Hyderabad
Pune
Kolkata
Chennai
Mumbai
Others also searched for
Job & career videos Subscribe
