Customer Care Executive Jobs in Gurgaon - Prowessol Infotech
Customer Care Executive
Prowessol Infotech
Expired
Posted: 25 Oct 17
Job Description
Job Description:
- To provide world class service to all small business customers in a customer centric environment.
- Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.
- Assisting customers with inquires while providing consultative support & recommendations
- Document in detail all interactions with customers.
- Educate customers on products. Help customers to be successful.
- Identify & evaluate opportunities to increase customer retention & satisfaction through the use of up/cross selling products and services.
- Sound technical knowledge
- Desired Candidate Profile:
- Excellent command over English (Verbal & Written)
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id352646
Job Category Tech Support
SkillsEnglish Speaking
Locality Address
State Haryana
Country India
About Company
Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, weve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success weve had is thanks to the nearly 76,000 employees that use the training theyve received here to manage billions of customer interactions every year.
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