Customer Care Executive Jobs in Gurgaon - VR TALENT HUNTERS
FEATURED JOBCustomer Care Executive
VR TALENT HUNTERS
This role is deployed through TeamLease to our client
organization.
organization.
Expired
Posted: 12 Aug 18
Job Description
Job Summary:
- As a customer experience specialist, you are responsible for ensuring that company’s customers have a phenomenal experience. Hence, this role goes much beyond being a simple call center agent.
- You will be expected to interact with customers to understand their needs, and find them the right service provider for completion of personal projects.
- Additionally, you will be expected to build a relationship with the customer and push them for conversion.
Responsibilities and Duties:
- Contact our customers who have put in requests
- Understand their needs and pick up on additional or missing details
- Identify and overcome objections
- Take the customer through the sales process
- Obtain customer information
- Ensure customers get enough number of quotations from providers
- Follow up regularly to ensure lead conversion
- Maintain customer/potential customer data base
- Complete records of telephonic interactions, orders and account
- Regularly update the Business Development with customer-provider issues
- Provide email, chat and facebook support to customers
Required Experience, Skills and Qualifications:
- Fast and accurate typing skills
- Ability to think through a business both strategically and operationally
- Strong interpersonal, time management, and problem-solving skill
- 0-2 years of experience in providing customer services
- Salary: Upto Rs. 18,000 per month
Benefits: As per the performances
- Job Type: Full-time
- Fixed Day Shifts
- Salary:Upto ₹18000/month
Job Particulars
Education 12th Pass (HSE)
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id461231
Job Category Tech Support
Locality Address DLF Phase 3
State Haryana
Country India
About Company
*NO FEES *NO CHARGES*DIRECT COMPANY
Jobs By Location
Gurgaon
Ahmedabad
Pune
Noida
Chennai
Delhi
Bangalore
Kolkata
Mumbai
Hyderabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
