Customer Care Executive Jobs in Kolkata - Maviq software Pvt.Ltd
Customer Care Executive
Maviq software Pvt.Ltd
Expired
Posted: 17 Jun 20
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id945389
Job Category Tech Support
Locality Address Salt Lake
State West Bengal
Country India
About Company
Friendly atmosphere and a great place to work
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