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Customer Care Executive Jobs in Kolkata - Mountwood Solutions Pvt Ltd

Customer Care Executive
Mountwood Solutions Pvt Ltd
7000 - 10000 Per Month
Customer Care Executive Jobs in Kolkata - Mountwood Solutions Pvt Ltd
Last Date 27 Apr 2019
This Job is Expired

Mountwood Solutions Pvt Ltd - Job Details

Date of posting: 26 Feb 19
  • We have opening for Customer Care executive for UK Process
  • Skill Required:-Good Communication Skills in English
  • Shift Timing:- 1pm to 9pm
  • Location:-Birati,North Dum Dum ,Kolkata
Eligibility & Desired Candidate Profile :
  • Candidates must be fluent in English.
  • Candidates with experience in any outbound Process will be preferred.
  • Candidates with proper experience will be given a decent hike over the last drawn salary.
  • Freshers with good English communication skills are welcome.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Mountwood Solutions Pvt Ltd


Mountwood Solutions Pvt. Ltd., a professionally managed company with experience in various fields and the fundamental business strategy to build long-term client relationships, now presents a brand new venture.

 

Mountwood Solutions Pvt. Ltd. was started in response to ever increasing need of High quality low cost Business Process Outsourcing services in Kolkata        . Having seen the need to provide UK, USA and Australia based companies with Call Centre, Service Management and Back Office Solutions, Mountwood Solutions was formed.

 

The state of the art infrastructure selected is both scalable and flexible providing for small to corporate sized enterprises. It has a distinct location advantage.

         

We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. We share our knowledge of offshore development, our deep project management experiences, processes and methodology and wide network of personnel sources to ensure an outsourcing strategy that works for our clients. With strong plans of investing in people and technology, our strategy revolves around an inexorable commitment to provide superior services using world-class technology. The aim is to build a culture, based on our values of integrity and trust; supported by action with results.

 

Mountwood provides Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services and services related to Data Processing and Data Analytics. Based on our rich domain understanding and vast experience, Mountwood Solutions Pvt. Ltd. will provide solutions for


 

Banking

 

Travel

 

Tele-Communication Services

 

Insurance

 

Health care


Airports

 

Yellow Pages

 

Retail

 

Research


 

  And their functionalities

 

Business Development

 

Customer Care

 

Human Resource

 

Finance


 

To corporations of any size across the globe.

 


Services

 

Mountwood Solutions is a commercial centre, with back-up facilities. It is a fully servicing outsourced Contact Centre company, committed to providing superior value to our clients. Besides the cost advantage, our services ensure quick and accurate responses to our clients' customers. Through inventive tools, we deliver long-term sustainable benefits to our clients.

 

Solutions come in different services, in order to meet the diverse needs of individual Clients. Mountwood has a complete solution to providing a different service all together.

 

 

Our existing and prospective clients can make significant savings by using our extensive range of call centre, back office and facility management solutions.

 

Our contact centre offer businesses a full range of management services to drive sales growth, customer services and back office operations. In addition, we can provide a full IP network to enhance and expand company communications.

 

 

 

Outbound Services

 

 

Telecom

 

- Telemarketing lead management - Product Promotion

 

- Lead Generation / Qualification of  - Research Surveys and Polling

 

telemarketing lead lists                - Customer Satisfaction

 

- Decision Maker Contacts             - Telephone and Web Based

 

- Appointment Scheduling              Business Development

 

- Debt Collection Services              - Up Sell/Cross Sell Campaigns

 

- Database Selling                        - Direct Mail Follow-up

 

- Market Intelligence Services        - Seminar Population

 

Banking / FSS (Retail Banking, Mortgage, Credit Cards, travels & tourism)

 

- Lead generation                         - Customer service management

 

- Cold calling                                 for international banks, software

 

- Script development                      firms, telecom service providers,

 

- Plan management                        credit card companies etc.

 

- Up selling                                  - Airline ticketing and reservations

 

- Plan migration                           - Database cleansing and updating

 

- Payment follow ups                    - Third party verification

 

- Debts follow ups                        - Record verification

 

- Tele banking                              - Fraud detection /prevention Calls

 

- Direct response television            - Welcome / thank-you calls


 

- Continuity sales calls

 


This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Mountwood Solutions Pvt Ltd recruiting Customer Care Executive candidates nearby Kolkata.Mountwood Solutions Pvt Ltd vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Mountwood Solutions Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with 10th Pass (SSC) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Kolkata can apply for Customer Care Executive position in Mountwood Solutions Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Mountwood Solutions Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Mountwood Solutions Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Mountwood Solutions Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Mountwood Solutions Pvt Ltd and near your city and get a secured career.