Customer Care Executive Jobs in Mumbai,Kolkata,Delhi - Votiko

We are looking for a Customer Care Executive who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.

 Preferred Criteria:

- Candidates should be self-driven, motivated and task driven individuals who can learn fast and operate with minimal support from Manager and Lead.

- Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

- Candidates should ensure Work-like environment with no disturbance during the work hours.

- The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service. 

 Shifts: Night Shift.

 Eligibility Criteria: - 

 Freshers / Experience candidates can apply

 - Experienced candidates will have to provide relevant documents

-  Any candidates who cannot provide relevant experience/education documents will not be considered

-  Excellent written and verbal communication, comprehension and problem-solving skills

-  Flexible to work in night shifts.

-  Candidates applying for the role should be above 18 years of age

-  Candidate Should:

-  Have excellent customer service skills, including maintaining focus on the customer issue in a   fast-paced environment

-  Have the Ability to empathize with and prioritize customer needs

- Demonstrates interpersonal skills with a diverse customer base

- Demonstrates conflict resolution, negotiation

Location: Surat

Salary: ₹18,000 to - ₹35,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)