Customer Care Executive Jobs in Mumbai - NSDL
Customer Care Executive
NSDL
Expired
Posted: 12 Aug 21
Job Description
Customer Care Executive
Graduate with knowledge of English and Hindi and any regional language(Malayalam,Kannada,Telgu,Bangla,Assamese)
Company :National Stock Exchange-Lower Parel
Graduate with knowledge of English and Hindi and any regional language(Malayalam,Kannada,Telgu,Bangla,Assamese)
Freshers Welcome .
- Manage inbound/ incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1288403
Job Category Tech Support
Locality Address Parel
State Maharashtra
Country India
About Company
National Stock Exchange
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