Customer Care Executive Job in NSDL at Parel, Mumbai

Company :National Stock Exchange-Lower Parel

Graduate with knowledge of English and Hindi and any regional language(Malayalam,Kannada,Telgu,Bangla,Assamese)

Freshers Welcome .

• Manage inbound/ incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
  
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers 

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality