Customer Care Executive Jobs in Mumbai - Sai jobs
Customer Care Executive
Job Description
- Current hiring at Mumbai(bhayandar )
- International process
- US collections process-Outbound voice with excellent communication skills.
- Salary - min 14 max depend upon your interview
- Shift timing - 24x7 Roataional shifts 2 Rotational weekly offs.
- US voice process -inbound process
- SSC freshers with excellent communication skills
- Salary -Min 14k max depend upon your interview
- Shift timing - 24x7 Rotational shifts 2 Rotational weekly offs We require candidates who have excellent communication skills Candidates need to be SSC pass with Collections experience into credit card,loan insurance,Telecom, and mediclaim will be added advantage 24*7 Rotational shifts
- Domestic Process
- Electronic Process-Inbound required
- We require candidates who can speak English,kannada,Telugu,Malayalam,Tamil
- Average communication skills
- Educational qualification-HSC
- salary monthly -12000 in hand Full time
- part time - 5000 in hand
Job Particulars
About Company
It is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the world.
We operate out of a brand new state of the art facility in India with a capacity of 750 physical seats that can support 2000+ FTE’s. All the seats are fully equipped to support voice as well as data services. We have an office in the US from where we manage connectivity and logistics within North America.
It has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the 'Client Standard' in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. We provide a solution that allows scalability without compromising on quality. We ensure a seamless transition of work from the client to Epicenter.
We pride ourselves on being the ‘First ITES Organization in India’ to have Integrated Management System - PAS 99 (Quality Management system - ISO 9001:2008 and Information Security Management System - ISO 27001:2013).
We are also amongst the first BPO’s in India to achieve Payment Card Industry (PCI) Compliance for our facility.