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Customer Care Executive Jobs Opening in Auquall BPO Services Private Limited at DLF Cyber City, Gurgaon-Others, Gurgaon

Customer Care Executive

Auquall BPO Services Private Limited
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Diploma(Front Office), B.Com, BA(Tamil), BBA/BBM, BHM, Vocational Training
Expired

Posted: 13 Apr 22

Job Description

Customer Care Executive

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required Skills:-

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education Diploma(Front Office), B.Com, BA(Tamil), BBA/BBM, BHM, Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1465510
Locality Address DLF Cyber City , Gurgaon-Others
Country India

About Company

Auquall BPO Services Private Limited
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