Customer Care Executive Jobs Opening in BSCJ ENTERPRISES at Sahibzada Ajit Singh Nagar
Job Description
Chandigarh, India Full Time, 20,100 CTC + 3,000 Night Shift Allowance
Vacancies: - 200
Job Description:
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Up selling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured
Responsibility:
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to up sell.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues and sales in the company's CRM system.
- Meeting or exceeding individual and team sales targets.
- Maintaining a high level of knowledge about the company's products and services as well as industry trends and best practices.
Requirement:
- Excellent verbal and written communication skills in English.
- Previous experience in a customer service and sales role, preferably in a call center environment.
- Ability to multitask, prioritizes, and manages time effectively.
- Strong problem-solving skills and the ability to think on your feet.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.
Qualification:
- Any Graduate (For Technical Background like B.Tech, B.sc IT, BE passed from current year to last 3 years
- Any Graduate (For Non Technical Background like passed from current year to last 5 years
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, CS
- What are the salary requirements for this job?
- Ans: The salary range is between 20100 and 23000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Sahibzada Ajit Singh Nagar.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 200 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2655614
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Punjab
Country India
About Company
BSCJ ENTERPRISES
Similar Jobs
Relationship Manager jobs in A client of Teamlease at Sahibzada Ajit Singh Nagar
A client of Teamlease
Sahibzada Ajit Singh Nagar 
Freshers 
Salary not disclosed 
B.Com, BBA/BBM, BSc
Posted: 1 months ago
Apply Now
Relationship Manager jobs in Client Of Teamlease at Sahibzada Ajit Singh Nagar
Client Of Teamlease
Sahibzada Ajit Singh Nagar
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Posted: 2 months ago
Apply Now
Relationship Manager jobs in A client of Teamlease at Sahibzada Ajit Singh Nagar
A client of Teamlease
Sahibzada Ajit Singh Nagar
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Posted: 1 months ago
Apply Now
Relationship Manager jobs in A client of Teamlease at Sahibzada Ajit Singh Nagar
A client of Teamlease
Sahibzada Ajit Singh Nagar
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Posted: 1 months ago
Apply Now
Relationship Manager jobs in Client Of Teamlease at Sahibzada Ajit Singh Nagar
Client Of Teamlease
Sahibzada Ajit Singh Nagar
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Posted: 1 months ago
Apply Now
Jobs By Location
Kolkata
Pune
Ahmedabad
Gurgaon
Mumbai
Delhi
Hyderabad
Chennai
Bangalore
Noida
Others also searched for
