Customer Care Executive Jobs Opening in Giftzu Solutions Pvt Ltd at Worli, Viman Nagar, Mumbai, Pune
Customer Care Executive
Giftzu Solutions Pvt Ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 06 Jun 22
Job Description
Role and Responsibilities:
● Responsible for answering customer questions and addressing their
concerns.
● Recruit potential customers by recommending goods or services and
demonstrating how they benefit the customer personally
● Answer any questions the customer may have about available products and
services
● Establish new customer accounts, recording account information on written
forms or digitally
● Listen to customer concerns and complaints with the goal of identifying the
causes of the problem
● Select appropriate responses to customer issues and work quickly to resolve
them
● Refer advanced cases to management for resolution, providing background
information as necessary.
● Maintain and regularly update financial account information using computer
software programs
● Anticipate customer needs, following up with previous customers to offer
reorders or additional services
● Inbound and Outbound both Process.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1497791
Job Category Diploma , Tech Support
Locality Address Worli , Viman Nagar
State Maharashtra
Country India
About Company
Giftzu Solutions Pvt Ltd
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