Customer Care Executive Job in Webvio Technologies Pvt Ltd at Kolkata

• Answering inbound calls and assisting customers with their travel-related queries
• Providing information regarding trains ticket booking and promotions
• Resolving customer complaints and ensuring customer satisfaction
• Maintaining a high level of professionalism and rapport with customers
• Build sustainable relationships and trust with customer accounts through open and interactive communication
  
• Adhering to company policies and procedures
• Shall be flexible for night shift (10 pm- 8 am)

Perks and Benefits:

• Competitive salary package
• 24 paid leaves in a year
• Impressive incentive system
• Alternative week off
• Leaves of birthday ( double payment if working on birthday)
• Opportunities for career growth and advancement
• 15 days comp offs
• Leave encashment

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Kolkata.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.