Customer Care officer Jobs in Kolkata - Webvio technology PVT LTD

Customer Care officer
Webvio technology PVT LTD
Expired
Posted: 29 Mar 22
Job Description
Designation: Customer Care officer
Location: Kolkata
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Responsibilities:
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Generating problem reports, logging issues, escalation of critical issues.
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1458961
Job Category Diploma , Tech Support
Locality Address Rajarhat New Town
State West Bengal
Country India
About Company
Webvio technology PVT LTD
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