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Customer Care officer Jobs in Pune - I Soft Solutions

Customer Care officer
I Soft Solutions
Customer Care officer Jobs in Pune - I Soft Solutions
Last Date 28 Apr 2018

I Soft Solutions - Job Details

Date of posting: 27 Feb 18
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Compile reports on overall customer satisfaction.
  • Read from scripts.
  • Handle changes in policies or renewals.

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About I Soft Solutions

  • i-softsolutions is an e-commerce website headquartered at Pune, India. 
    i-softsolutions was founded by NEW YUG EDUSOFT PVT. LTD. in 2013.

  • i-softsolutions provides services aimed towards transfer fast, easy and efficient mobile payment solutions.

  • i-softsolutions provides with the all mobile operators in all states in India for prepaid mobile, DTH, and Datacard recharges
    and postpaid mobile, landline, and Datacard bill payment.

  • i-softsolutions provides safe, robust and reliable mobile payment services, to facilitate instant and simple on-line recharge.

  • As the fastest growing market of its kind within the world, India's mobile phone / recharge business is a hotbed of 
    opportunities. i-softsolutions is an effort to harness this very power and growth of the country's mobile phone industry
    to introduce the concept. To save you from carrying wads of cash and a range mobile phones,
    i-softsolutions puts all the facility right into the web-page or single mobile phone.

  • At i-softsolutions , we believe that combining technology with our daily life is a necessity. Our ideologies to make
    transactions simple, efficient and quick, forms the backbone of our organization.

  • We focus on distributors as they form an interactive platform for customers and are intimately aware of customer- needs and wants.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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I Soft Solutions recruiting Customer Care officer candidates nearby Pune(Baner ).I Soft Solutions vacancies for Customer Care officer is recruited through Written-test, Face to Face Interview etc.
I Soft Solutions Company recruits a lot of candidates every year based on the skills Microsoft excel, Marketing. The candidates with M.Com, 12th Pass (HSE), BCA, PG Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune(Baner ) can apply for Customer Care officer position in I Soft Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the I Soft Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of I Soft Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of I Soft Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in I Soft Solutions and near your city and get a secured career.