Customer Care Representative Jobs Opening in Ascendum kps at Memnagar, Ahmedabad

Customer Care Representative

Ascendum kps

0 Years

12000 - 15000 Monthly

Expired

Posted: 08 Feb 24

Job Description

Responsibilities:

1. Answering calls from customers professionally and responding to customer inquiries and complaints.

2. Handling and resolving customer complaints regarding product service problems.

3. Documenting all calls with regard to the customer’s query accurately in the software

4. Identifying, and escalating priority issues and reporting to the supervisors.

5. Research required information using available resources/software.

6. Provide quality customer support on every call

7. Following call scripts to ensure quality support for customer satisfaction

8. Adhering to all company policies and procedures

Requirements:

1. Must be at least SSC Passed

2. Salary – upto 15 K Flat

3. Looking for immediate joiner

4. WFO only from Ahmedabad

5. Fresher or experienced both considerable but looking for immediate joiner

6. Shift time – 08 Am to 08 PM (Any 9 hour shift) (Rotational Shift and rotational week off )

7. No holiday leave but if they are working on festival day they will be paid extra.

More information about this Customer Care Representative Job

Please go through the below FAQs to get all answers related to the given Customer Care Representative job

What are the job requirements to apply for this Customer Care Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Representative

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Representative is a Full Time in Ahmedabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Representative position?
- Ans: There are immediate 1 job openings for Customer Care Representative in our Organisation.