Customer Care Support Executive Jobs Opening in YUKI INFOTECH PRIVATE LIMITED at Ashiana Nagar, Chanakya Puri, Dhaulpura, Bhagalpur, Patna, Shimla
Customer Care Support Executive
YUKI INFOTECH PRIVATE LIMITED
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Posted: 21 Mar 25
Job Description
Benefits & Perks
More information about this Customer Care Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Support Executive job
1. Work from home
2. Promotion Chance for anyone who has good performance
3. Every year will increase salary
Job Type: Full-time(Monday-Saturday)
Location: Remote( work from home)
Language: English ( good ), Hindi(speak fluently), Tamil(Preferred), Telugu(Preferred)
Location: Remote( work from home)
Language: English ( good ), Hindi(speak fluently), Tamil(Preferred), Telugu(Preferred)
Experience: Have customer care experience
Skills:
Good communication skills
Ability of quickly response
Get start quickly, have responsibility of work
Self-motivated
Note: Candidates who have their own laptop and well wifi internet, will be Only considered.
Interested candidate can DM on whatsapp
Job Summary:
We are looking for a dedicated Customer Care Support Executive to handle customer queries, resolve complaints, and provide excellent service. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric approach to ensure customer satisfaction and retention.
Key Responsibilities:
Customer Support & Query Resolution
- Handle incoming calls, emails, and chat support for customer inquiries.
- Assist customers with product/service information, troubleshooting, and issue resolution.
- Provide accurate and timely solutions to enhance customer satisfaction.
Complaint Handling & Problem-Solving
- Address and resolve customer complaints in a professional manner.
- Escalate complex issues to the appropriate department or higher management.
- Maintain a positive and empathetic attitude towards customers.
Customer Relationship Management
- Follow up with customers to ensure issue resolution and satisfaction.
- Maintain detailed records of customer interactions, feedback, and solutions.
- Assist in improving customer service policies and processes.
Reporting & Collaboration
- Document customer interactions and prepare reports on common issues.
- Work closely with the sales, technical, and product teams to enhance service quality.
- Provide insights on customer needs and pain points to improve products/services.
More information about this Customer Care Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Support Executive job
- What are the job requirements to apply for this Customer Care Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Support Executive is a Full Time in Bhagalpur, Patna, Shimla.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Support Executive position?
- Ans: There are immediate 1 job openings for Customer Care Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2641666
Job Category Tech Support
Locality Address Chaura Maidan, Dhalli, Ashiana Nagar, Chanakya Puri, Dhaulpura
State Bihar, Himachal Pradesh
Country India
About Company
YUKI INFOTECH PRIVATE LIMITED
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