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Customer Follow-Up Specialist Jobs Opening in GRAVEN AUTOMATION PVT LTD at GTB Nagar, Mukherjee Nagar, Delhi

Customer Follow-Up Specialist

GRAVEN AUTOMATION PVT LTD
experience-icon 0 Years
salary-icon 10000 - 20000 Monthly
Expired

Posted: 06 May 24

Job Description

We are seeking a dedicated and detail-oriented Customer Follow-Up Specialist to join our team. The primary responsibility of this role is to make follow-up calls to customers who have recently interacted with our products or services. The ideal candidate should have excellent communication skills, be highly organized, and possess a customer-centric approach.

Responsibilities
Maintain a good relationship between customers and the company.
Provide detailed information about the products and services offered to the customers.
Communicate effectively with the customer support team.
Open and maintain customer account with all the desired account information.
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
Propose potential products or services to top management to gather customer information and analyze customer needs.
Achieve sales targets productively.
Train the junior staff on improving customer satisfaction.
Handle and manage surveys in regards to resolving customer service problems.
Keep the record of customers and follow-up with them on a timely basis for better customer experience.

More information about this Customer Follow-Up Specialist Job

Please go through the below FAQs to get all answers related to the given Customer Follow-Up Specialist job

  1. What are the job requirements to apply for this Customer Follow-Up Specialist job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Follow-Up Specialist

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Customer Follow-Up Specialist is a Full Time in Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Follow-Up Specialist is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Follow-Up Specialist position?
    • Ans: There are immediate 1 job openings for Customer Follow-Up Specialist in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2421842
Locality Address GTB Nagar , Mukherjee Nagar
State Delhi
Country India

About Company

GRAVEN AUTOMATION PVT LTD
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