CUSTOMER OUTREACH EXECUTIVE - SALES Jobs in Mumbai - Toppr Technologies Pvt Ltd.
Job Description
CUSTOMER OUTREACH EXECUTIVE - SALES
Thane, Mumbai, Maharashtra, India
WHY SHOULD YOU JOIN TOPPR:
- Custodian of a bright future: Introduce students to personalized learning. Act as a link between a student and a counselor and help them achieve their academic goals.
- As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
- Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
- Perks and incentives: We appreciate your efforts by providing exciting perks and incentives tailored specifically for you.
HOW YOU’LL RAMP:
In First Week...
- Understand Toppr’s journey, mission, values, future outlook, and footprint across India.
- Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies.
- Have mock sessions with experienced team members to gain first-hand experience of the customer outreach process.
By Day 30:
- Explain to students how Toppr’s personalised learning app addresses their needs.
- Fix at least 20 counseling sessions/day with students and their parents at their homes.
By Day 90: Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
KEY QUALIFICATIONS:
- A graduate degree from a reputed institute.
- Candidates with telecalling experience are preferred. Freshers can also apply.
- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
- Familiar with operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
WHO YOU ARE:
- To be successful in this role, you’ll need to have the following skills:
- Communication: Excellent communication skills in English and/or the regional language.
- Empathy: Ability to approach any situation with patience and natural empathy.
- Integrity: As a COE, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
- Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
- Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id883976
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after-school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, and Eight Roads.
Jobs By Location
Mumbai
Gurgaon
Noida
Bangalore
Ahmedabad
Kolkata
Hyderabad
Pune
Chennai
Delhi
Others also searched for
Job & career videos Subscribe
