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Customer Relations Executive Jobs in Mumbai,Navi Mumbai - Maple Digital Technology International Pvt. Ltd

Customer Relations Executive
Maple Digital Technology International Pvt. Ltd
2 to 3+ Years
200000 - 300000 Per Year
Maple Digital Technology International Pvt. Ltd
Last Date 24 Feb 2018

Maple Digital Technology International Pvt. Ltd - Job Details

Date of posting: 26 Dec 17
We have an urgent requirement with our company for the profile of Customer Relations Executive.
  • Location: Mumbai
  • Experience: 2-5 years of experience in Client Handling and Customer Service.
Job Description:
  • Handling the customer query/ grievances.
  • Developing a relationship with premium clients, thus enhancing the business.
  • Understanding the customer query and accordingly look forward for its resolution.
  • Allocation of onsite calls to the engineers.
  • Revert to the clients (Happy Calling),thus confirming the service.
  • Should deal with the team and management and come up with ways to better the service.
  • Focusing on the C-SAT & identifying the Root Cause Analysis (RCA) on the same.
  • Need to maintain certain reports such as Happy Calling Report and Apple Report.
Skills Required:
  • Good Personality with Excellent Communication skills.
  • Ability to multi-task.
  • Must be a Graduate.

Hiring Process : Face to Face Interview

About Maple Digital Technology International Pvt. Ltd

Maple Digital Technology International pvt ltd is pioneer in providing Indian Customer a complete experience of the cutting edge of technology of Apple. We assist our customer with everything - starting with buying their apple devices, to setting up complete solution tailored to their need.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Maple Digital Technology International Pvt. Ltd recruiting Customer Relations Executive Experienced(2 to 3+ Years) candidates in Mumbai, Navi Mumbai. The Maple Digital Technology International Pvt. Ltd vacancies for Customer Relations Executive is filled through Face to Face Interview etc.
Maple Digital Technology International Pvt. Ltd jobs for Experienced(2 to 3+ Years) candidates are very common in nature as the company recruits a lot of Experienced(2 to 3+ Years) candidates every year based on the skills . The candidates with BSc, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(2 to 3+ Years) candidates applying for Customer Relations Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Maple Digital Technology International Pvt. Ltd recruitment, Experienced(2 to 3+ Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Maple Digital Technology International Pvt. Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Maple Digital Technology International Pvt. Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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