Customer Relationship Associate Jobs in Chennai - Jetpat Technologies Pvt Ltd

• Designation: Customer Relationship Associate 
  
• Female candidates preferred.
  
• Location: OMR-Chennai
  
• Fantastic opportunity at fast paced growing startup that has its presence at 5 cities with huge customer base.
  
• At Jetpat we are building products on cloud platform in Health Tech Space.
  
• We are looking for talented women who can fluent in Tamil, English and are superb at holding a conversation to enhance our customer satisfaction.
  

Roles:

• Should take care of the orders placed through Jetpat.
• Onboarding new customers and manage day to day relationships
• Operate as lead point of contact for customers 
• Understand customer needs and requirements. Present them with solution 
• Perform effective online demos to customers and prospects 
• Strong written and spoken skills in English. Speaking in Hindi. Kannada is a plus 
• Documenting of help, troubleshooting and problem resolution steps 
• Contributing to product roadmap based on customer inputs and providing feedback to product team on new features rolled out 
• Educate Jetpat customers about new features and their benefits 
• Conducting customer feedback calls and reviews

Qualification

• MBA in Marketing / Sales. 1 year Experience in Customer Sales Support. Fresher’s can also apply.
• Knowledge of internet marketing (WhatsApp marketing, blogs, SEO, social media marketing etc) is a big plus

Job Perks

• Becoming a leader of your own skill set and interest
• Exposure to understand market opportunities and contribute directly to growth of company 
• Gain hands on experience in serving direct customers
• Learning 10X times more than what you know now
• We will provide great work environment and challenging work.
• At JetPat, there will be freedom to contribute towards ideas, space to take nice initiatives and flexible working hours