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Customer Relationship Manager Jobs in Delhi,Faridabad,Gurgaon - OPASIS

Customer Relationship Manager
OPASIS
2014 - 2018
1.5 to 3+ Years
15000 - 23000 Per Month
Customer Relationship Manager Jobs in Delhi,Faridabad,Gurgaon - OPASIS
Last Date 31 Oct 2018

OPASIS - Job Details

Date of posting: 12 Oct 18

Desired qualification: 

  • Recent graduate with good communication & interfacing skills with a keen eye for details. 
  • IT Literacy is a must (MS Office skills – Powerpoint, MS Word, MS Excel).  Ask yourselves – are you someone who can engage the customer in a conversation, make a presentation to an audience of 100 people and dig-up a research content about something you have never heard before in less than 30 minutes?  If yes, then you should apply. 
Role Description:
  • Customer Satisfaction and Managing Complaints
  • To respond to input from customer (complaints, praise and concerns)
  • Take ownership and proactively follow through the resolution in case of complaints/cover
  • Providing help and advice to students and parents using company products & services
  • Handling inbound inquiries on phone/email/chat
 Content Management
  • Ability to research, create and curate high quality content in education, careers related areas
  • Using internal tools to regularly share information with students & parents
Reporting on feedback and customer interactions
  • Identify and escalate recurring problems with systems functionalities
  • Report and help in identifying gaps on basis of customer interactions
  • Keeping accurate records of discussions or correspondence with students
  • Present daily/stats and analysis

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1.5 to 3+ Years)

About OPASIS

We are a startup that offers innovative Career Support Platform and related services to schools and corporates.  We have 30+ customers including leading FMCG companies and we are growing rapidly.  Our organization is purely entrepreneurial and operates by ‘always keeping the customer  at the centre’.  Our founders come with over 40 years of combined experience and multitask themselves – marketing, selling, coding, designing content, and such likes.  We are happy to talk to you if you have the right attitude, the willingness to learn and follow-through is the best fit for a job.   If you are willing to be part of a startup journey that promises a roller-coaster and exciting ride, then you should apply.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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OPASIS recruiting Customer Relationship Manager Experienced(1.5 to 3+ Years) candidates candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida.OPASIS vacancies for Customer Relationship Manager is recruited through Written-test, Face to Face Interview etc.
OPASIS Company recruits a lot of Experienced(1.5 to 3+ Years) candidates candidates every year based on the skills Microsoft excel. The candidates with MA, BSc, BEd, PG Diploma, MSW, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida can apply for Customer Relationship Manager position in OPASIS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the OPASIS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of OPASIS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of OPASIS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in OPASIS and near your city and get a secured career.