Customer Relationship Manager Jobs in Kanpur - AMAX PLACEMENT SERVICES
Job Description
Customer Relationship Manager Job Duties:
- Attracts potential customers by answering product and service questions suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Relationship Manager Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id471183
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Uttar Pradesh
Country India
About Company
We at AMAX JOBS believe in ensuring a valuable service quality. Through our
affirmative approach and practices we have been able to add value
propositions in our services. We aim towards improving our service quality
through comprehensive research to reach innovative answers. Our focused
methodologies towards workforce solutions foster competent recruiting
process and improvising on talent quality delivery.
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