Customer Relationship Manager Jobs in Kolkata - Infoideal areer zone
Job Description
For the post of CRM in Travels company.
We are looking for an experienced Customer Relationship Manager or fresher Candidates to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Manager will constantly identify opportunities to grow the clients base and build positive relationships with new clients. Candidate should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
Candidate should have excellent communication skills and maintain the core values of the organization. The candidate will conduct quality assurance surveys to determine clients
We have urgent requirement only for Female candidate.
Candidate need not to be Highly qualified but She able to speak Bengali, Hindi, English.(Thora English ).
Job profile :
· Building and maintaining profitable relationships with key clients.
· Overseeing the relationship with clients handled by our team.
· Resolving customer complaints quickly and efficiently.
· Keeping clients updated on the latest products in order to increase sales.
· Meeting with managers in the organization to plan strategically.
· Expanding the clients base by up-selling and cross-selling
· Understanding key clients individual needs and addressing these.
· Knowing your competition and strategic accordingly
· Make a good relation with Clients.