Customer Response Executive Jobs in Gurgaon - 1Point1 Solutions ltd
Job Description
- Job Description: Godrej/Orient/Hitachi
- Job Title : CCE - Inbound process.
- Function : Operations
- Functional Area: BPO
- EducationQualification: Minimum 12th Required/Graduation
- Work Experience: Fresher’s can apply
- Industry Type: BPO
Job Description:
- Attending customer queries over the phone and providing solutions.
- Resolving matters in the best interest of both the customer and the company.
- Previous experience in Customer service profile will be an advantage.
- Working Days: 6 Days working, Rotational Week Off
- Knowledge & Skills: Good communication skills in English and Hindi.
- Shifts: Rotational: 7am-4pm/8am-5pm/9am-6pm/10am-7pm/11am-8pm
- Compensation Range: 9.5CTC to 15CTC
- Working Hours: 9 hours shift including break of 1 hour.
- Facility: IJP Facility and Yearly appraisals.
Job Particulars
About Company
Company profile- One Point One Solutions Ltd is a leading BPO, previously known as Effort BPO. It is 15 years old into existence in Delhi/NCR region.
One Point One Solutions is a global business process outsourcing company with deep industry and business process knowledge.
As a leading Indian business process outsourcing company, the pursuit of excellence is a way of life for us. With our constant innovation in business process outsourcing and seamless integration o technology with people, we are able to execute expert customer management solutions across BFSI, Telecom , Healthcare, and Retail. Our Inbound & outbound call centre offers industry-specific services across all customer care and back-office functions primarily in knowledge , finance , order booking, and in lead generation.
