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Customer Retention And Support Jobs in Pune - SpiderG - Gladiris Technologies Private Limited

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Customer Retention And Support
SpiderG - Gladiris Technologies Private Limited
SpiderG - Gladiris Technologies Private Limited
Last Date 15 Jul 2021
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SpiderG - Gladiris Technologies Private Limited - Job Details

Date of posting: 11 Jun 21
About SpiderG - Gladiris Technologies Private Limited
We aspire to empower every 'micropreneur' to focus on business growth rather than spend hours chasing customers for payment. SpiderG provides a digital solution to help businesses in collecting and disbursing payments on-time from a single platform. We take care of complete payments, reconciliation, and record-keeping through our easy-to-use and efficient app. SpiderG also features smart dashboards and informative reports. Our target market is SMEs and startups in India. SpiderG helps entrepreneurs send automated recurring invoices with a payment link, receive online payments for invoices, and make payments for salaries, reimbursements, and vendor bills. All accounts are reconciled in real-time with reports and dashboards.
About the internship
Selected intern's day-to-day responsibilities include:

1. Resolve customer queries and complaints
2. Maintain a professional approach in answering calls
3. Provide information about products and services
4. Take input of issues and their redressal thereof
5. Maintain records of transactions and interactions
6. Take appropriate and timely follow-ups wherever required
7. Escalate unresolved queries to respective departments for accurate redressal

Note: To do well in this role you need to be able to remain calm when customers are frustrated and try to help them as much as possible.
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • Hindi Proficiency (Written)
  • Marathi Proficiency(Written)
  • Marathi Proficiency(Spoken)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 2nd Mar'21 and 6th Apr'21

    3. are available for duration of 2 months

    4. are from Pune and neighboring cities

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Job offer
  • Number of openings
    2

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About SpiderG - Gladiris Technologies Private Limited

    SpiderG - Gladiris Technologies Private Limited
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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