Customer Sales Executive Jobs Opening in QConnect Business Solutions at Airoli, Navi Mumbai

Customer Sales Executive
Job Description
We are looking for a Customer Sales Executive to join our team at QConnect. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹14500 - ₹29000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
More information about this Customer Sales Executive Job
Please go through the below FAQs to get all answers related to the given Customer Sales Executive job
- What are the job requirements to apply for this Customer Sales Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, 12th Pass (HSE), Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Sales Executive position?
- Ans: There are immediate 1 job openings for Customer Sales Executive in our Organisation.