Customer Sales Representative Jobs Opening in Swiftcom Tech Pvt Ltd at Dombivali, Kalwa, Mulund East, Mumbai

Job Title: Customer Sales Representative

Job Description:

Position Overview: We are seeking a highly motivated and experienced Customer Sales Representative with a background in International Business Process Outsourcing (BPO) to join our sales team. The ideal candidate will be responsible for understanding customer needs, effectively communicating the value of our products and services, and closing sales to drive revenue growth.

Key Responsibilities:

Engage with potential and existing international customers via inbound and outbound calls, emails, and chat to understand their needs and preferences.

Deliver exceptional customer service, actively listening to customer inquiries and providing accurate and timely information.

Educate customers about our products and services, demonstrating how they can meet their specific requirements.

Achieve sales targets and quotas through a consultative approach, upselling and cross-selling products when appropriate.

Maintain detailed records of customer interactions, sales leads, and transactions in the CRM system.

Collaborate with the sales team and managers to continuously improve sales strategies and techniques.

Stay up-to-date with industry trends and product knowledge to effectively communicate product benefits and features.

Provide feedback to the product development team based on customer input and market insights.

Qualifications:

Proven experience as a Customer Sales Representative or similar role in the International BPO industry.

Strong understanding of BPO processes, international markets, and customer relationship management.

Excellent communication and interpersonal skills with a focus on building rapport with customers.

Results-oriented with a track record of meeting or exceeding sales targets.

Familiarity with CRM software and sales tools.

Strong problem-solving and negotiation abilities.

If you are a goal-driven individual with a strong background in International BPO sales and a passion for exceeding customer expectations, we encourage you to apply.

To apply, please send your resume and a cover letter detailing your relevant experience

1. What are the job requirements to apply for this Customer Sales Representative job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Sales Representative


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Customer Sales Representative is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Sales Representative is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Sales Representative position?
   
   • Ans: There are immediate 1 job openings for Customer Sales Representative in our Organisation.