Customer Service Agent Jobs Opening in SHRI CHANDRA GLOBAL at Andheri East, Mumbai
Job Description
WE ARE LOOKING FOR LADIES WHO ARE WILLING TO LEARN. SOME EXPERIENCE IS PREFERRED AND WE ARE HIRING FOR ATTITUDE NOT FOR YOUR EDUCATIONAL QUALIFICATIONS. THIS IS A FULL TIME JOB AND PREFER SOMEONE WHO IS FROM WESTERN SUBURBS.
More information about this Customer Service Agent Job
Please go through the below FAQs to get all answers related to the given Customer Service Agent job
Duties:
Answering customer inquiries
Investigating and resolving customer complaints
Processing customer orders
Upselling and cross-selling products and services
Providing technical support
Escalating customer issues to supervisors or management
Skills:
Interpersonal skills
Communication skills
Problem-solving skills
Time management skills
Patience
Empathy
Conflict resolution skills
Responsibilities:
Communicate with current and potential clients via telephone, email, online chat, or social media
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
More information about this Customer Service Agent Job
Please go through the below FAQs to get all answers related to the given Customer Service Agent job
- What are the job requirements to apply for this Customer Service Agent job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Agent
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Service Agent is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Agent position?
- Ans: There are immediate 1 job openings for Customer Service Agent in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2403849
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
SHRI CHANDRA GLOBAL
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