Customer Service Associate Job in ISON BPO INDIA PVT LTD at Richmond Town, Bangalore

Customer Service Associate

ISON BPO INDIA PVT LTD

0 Years

Not disclosed

Expired

Posted: 27 Jul 21

Job Description

Requirements:

VI Customer Care Process:

Process Type: Inbound Voice Process

Designation: Customer Care Executive

Qualification: 2nd PUC or Higher

Shift Timings: Rotational Shift

Working Days: 6 Days working, 1 Day Rotational Week Off

Languages: English + Kannada + Hindi

Experience: Fresher/Experienced

Salary: 13064 CTC, 11145 Take Home

Training: Approximately 2 months

Work Loc.: Richmond Road, Bangalore

Responsibilities:

Handling the inbound calls of customers related to queries, complaints, technical issues, etc. Giving proper resolution to the call.
Being updated with the latest information.
Giving proper communication for all the calls.
No out calling required.

SBI Collections/Recovery Process: Process Type: Outbound Collections Voice Process

Designation: Customer Care Executive

Qualification: 2nd PUC or Higher

Shift Timings: 9AM to 6PM

Working Days: 6 Days working, 1 Day Rotational Week Off

Languages: English + two or some South Indian Language.

Experience: Fresher/Experienced

Salary: 13064 CTC, 11145 Take Home + incentives from Rs. 2000 to 45000.

Training: 30 – 45 days

Work Loc.: Richmond Road, Bangalore

Responsibilities:

Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
This position is responsible for day-to-day operations.
Maintaining daily records and the customer details.
Proper follow-ups and timely closure of due debt collection.

Job Particulars

Role customer service tech support

Education 10th Pass (SSC), 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1270154

Job Category Tech Support

Locality Address Richmond Town

State Karnataka

Country India

About Company

About Our Company: iSON Xperiences is a specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries, along with UAE and India are redefining the way people connect.

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