Customer Service Associate Jobs in Bangalore - ISON BPO INDIA PVT LTD
Customer Service Associate
ISON BPO INDIA PVT LTD
Expired
Posted: 27 Jul 21
Job Description
Requirements:
VI Customer Care Process:
Process Type: Inbound Voice Process
Designation: Customer Care Executive
Qualification: 2nd PUC or Higher
Shift Timings: Rotational Shift
Working Days: 6 Days working, 1 Day Rotational Week Off
Languages: English + Kannada + Hindi
Experience: Fresher/Experienced
Salary: 13064 CTC, 11145 Take Home
Training: Approximately 2 months
Work Loc.: Richmond Road, Bangalore
Responsibilities:
- Handling the inbound calls of customers related to queries, complaints, technical issues, etc. Giving proper resolution to the call.
- Being updated with the latest information.
- Giving proper communication for all the calls.
- No out calling required.
SBI Collections/Recovery Process: Process Type: Outbound Collections Voice Process
Designation: Customer Care Executive
Qualification: 2nd PUC or Higher
Shift Timings: 9AM to 6PM
Working Days: 6 Days working, 1 Day Rotational Week Off
Languages: English + two or some South Indian Language.
Experience: Fresher/Experienced
Salary: 13064 CTC, 11145 Take Home + incentives from Rs. 2000 to 45000.
Training: 30 – 45 days
Work Loc.: Richmond Road, Bangalore
Responsibilities:
- Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
- This position is responsible for day-to-day operations.
- Maintaining daily records and the customer details.
- Proper follow-ups and timely closure of due debt collection.
Job Particulars
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1270154
Job Category Tech Support
Locality Address Richmond Town
State Karnataka
Country India
About Company
About Our Company: iSON Xperiences is a specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries, along with UAE and India are redefining the way people connect.
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