Customer Service Associate Jobs in Kolkata - Assure Edge Global
Customer Service Associate
Assure Edge Global
Expired
Posted: 03 Feb 21
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1109636
Job Category Tech Support
Locality Address Salt Lake
State West Bengal
Country India
About Company
Assure Edge Global
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